Cruz-Cunha M.M. Social, Managerial, and Organizational Dimensions of Enterprise Information Systems

Cruz-Cunha M.M. Social, Managerial, and Organizational Dimensions of Enterprise Information Systems
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Издательство IGI Global, 2010, -604 pp.

An enterprise system has the Herculean task of seamlessly supporting and integrating a full range of business processes by uniting functional islands and making their data visible across the organization in real time. (Strong & Volkoff, 2004, p. 22).
For the last decades, it is being recognized that that enterprise computer-based solutions no longer consist of isolated or dispersedly developed and implemented MRP solutions, electronic commerce solutions, ERP solutions, transposing the functional islands to the so-called ‘islands of information’. Solutions must be integrated, built on a single system, and supported by a common information infrastructure central to the organization, ensuring that information can be shared across all functional levels and management, so that it lets users instantly see data entered anywhere in the system and, simultaneously, seamlessly allows the integration and coordination of the enterprise business processes.
The topic of Enterprise Information Systems (EIS) is gaining an increasingly relevant strategic impact on global business and the world economy, and organizations are undergoing hard investments (in cost and effort) in search of the rewarding benefits of efficiency and effectiveness that this range of solutions promise. But as we all know this is not an easy task! It is not only a matter of financial investment! It is much more, as the book will show. EIS are responsibly by tremendous gains and even result
in tremendous losses.
Responsiveness, flexibility, agility and business alignment are requirements of competitiveness that enterprises search for. And we hope that the models, solutions, tools and case studies presented and discussed in this book can contribute to highlight new ways to identify opportunities and overtake trends and challenges of EIS selection, adoption and exploitation.


Section 1 Models, Applications and Solutions
The Enterprise Systems Approach
Modeling Software Development Processes
People-Oriented Enterprise Information Systems
Doing Business on the Globalised Networked Economy: Technology and Business Challenges for Accounting Information Systems
Recent Developments in Supplier Selection and Order Allocation Process
Complex Information Technology-Intensive Firms: A New Paradigmatic Firm-Theoretical Imperative! (Or a Pragmatically Impractical Interpretation of the Nature of the Virtualized Firm?)
A Methodology for the Auditing of Technological Knowledge Management
E-CRM and CMS Systems: Potential for More Dynamic Businesses
Integrating Production Planning and Control Business Processes
Environments for Virtual Enterprise Integration
Section 2 Supporting Technologies and Tools
Tool-Support for Software Development Processes
Enterprise Tomography: An Efficient Approach for Semi-Automatic Localization of Integration Concepts in VLBAs
Workflow as a Tool in the Development of Information Systems
Designing Open-Source OMIS Environment for Virtual Teams to Support Inter-Enterprise Collaboration
Information Systems Planning in Web 2.0 Era: A New Model Approach
Section 3 Managerial and Organizational Issues
Identifying and Managing Stakeholders in Enterprise Information System Projects
Industrialism: Reduction Either Complexity Patterns
Enterprise Modelling in Support of Organisation Design and Change
Communication in the Manufacturing Industry: An Empirical Study of the Management of Engineering Drawing in a Shipyard
Preconditions for Requisite Holism of Information Bases for the Invention-Innovation Process Management
Exploring Enterprise Information Systems
Section 4 Critical Success Factors and Case Studies
Enterprise Information Systems: Two Case Studies
Modern ICT Technologies in Business Administration: The Case of the DERN Project for a Digital Enterprise Research Network
Motivations and Trends for IT/IS Adoption: Insights From Portuguese Companies
Semantic Web Based Integration of Knowledge Resources for Expertise Finding

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