
Just as with broadcast commercials (see Chapters 8 and 9) or print ads
(Chapter 7), the collateral material you use as part of your overall advertising
strategy must make an instant impression on the recipient — a positive
impact that compels the consumer to open, read, and respond. Writing and
designing these materials isn’t any big mystery. The same elements you
strive for in other media are the ones you should strive for in this media as
well: an interesting design; clear, concise copy; the promise of something to
benefit the consumer; and a call to action.
You can’t expect much involvement from the reader in your brochure —
actually, you can’t expect any involvement, only a cursory glance at best.
So the simpler your message, the better.
Deciding what to include in your ad
Whether you’re preparing an elaborate multi-page, multi-color collateral
piece such as an overview of what products or services your company offers
or a simple black-and-white postcard destined to be mailed to a preferred
customer list, the rules are the same:
Keep it attractive, relevant, simple, and, above all, reader friendly.
Don’t expect the recipients to give it much time (they’re on the receiving
end of tons of this stuff, just like you are).
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Chapter 10: Collateral Advertising and Direct Mail
Paying attention to what you read
A good place to start when deciding on a col-
lateral ad design for your business is to ask
yourself, “Why do I read some of the collateral
advertising I receive, and why do I toss the
rest?” What is it about the design and layout, or
the written promise, of some pieces that grabs
your attention, and even compels you to
respond? If you can answer this question,
you’re on your way to designing your own suc-
cessful piece, because the design and copy ele-
ments that work on you may also work on your
customers.
If you find a brochure that you really like, save it.
As a matter of fact, collect all the ones you like
and make a file. I’m not suggesting you plagia-
rize these, but they can be a great source of
inspiration. For example, I have a client who’s
saved nearly every direct-mail piece, in-store
promotional piece, brochure, pamphlet, and
flyer he’s come in contact with for decades. The
guy uses direct mail on a regular basis and
always needs new ideas. He keeps huge scrap-
books of this stuff to use as references when
he’s preparing his own collateral pieces. He
doesn’t copy them verbatim; he uses them to
jumpstart
his own imagination.
If you can train yourself to do some subjective
analysis of the design and copy of brochures
and pamphlets that appeal to you, you can then
put this newfound design sense to work in your
own advertising.
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