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n e o l i b e r a l   af r i c a
In  his  analysis  of  Tanzania,  Mozambique  and  Uganda,  Harrison 
identifies a raft of policies that  have served to realise governance: 
administrative  reform,  new  information  management  systems,  in-
centivisation within the state, new financial management systems, 
the creation of new agencies to promote transparency, new modes of 
policymaking which include other ‘stakeholders’ (Harrison 2005). 
It  was  this  increasing  intertwining  of  internal  and  external 
agents  and  their  developing  of  a  more  explicitly  normative  dis-
course  concerning  conduct  that  led  to  the  nebulous  discursive 
constructions  of  neoliberal  propriety  that  we  can  see  today  in 
many  states.  Anti-corruption  discourse  remains  prominent,  ac-
companied  by  statements,  training  programmes  and  information 
management systems which aim to engineer efficient and account-
able  public  servants.  Anti-corruption  reform  practice  involved  a 
number  of  changes  to  conduct.  First,  the  internal  auditing  and 
financial  management  systems  of  states  were  bolstered,  but  this 
also  led to  a  deeper process  of  invigilation  in  which  surveillance 
cascaded throughout the institutions of government. This is set out 
in  the  Tanzanian  Public  Sector  Reform  programme  for  example 
(Harrison 2004). The ‘islands of integrity’ approach to corruption 
(Klitgaard 1988) was replaced by more encompassing attempts to 
change the habits of governance (Williams 1996). Public officials 
were  also  expected  to  change  their  practices  of  service  delivery: 
away  from  the  hierarchical  structures  of  the  ‘office  holder’  faced 
with a citizen or subject towards the consumerist ethos of a service 
provider engaging with a client or customer. Complaints processes 
were publicised, posters setting out clients’ rights were placed on 
public  office  walls,  and  deadlines  for  the  completion  of  requests 
made of public officials were set out and publicised.
These kinds of reforms were  devised by policymakers, always 
with technical assistance and advice from international consultants 
and experts, to impose stronger codes of conduct (sometimes liter-
ally so-called) on the public administration as a whole. This was 
a practice of mainstreaming transparent, efficient and disciplined