Counseling for Career Choice: Implications for Improving Interventions 449
goals for what they want to accomplish. The counseling outcome research litera-
ture, unfortunately, treats all clients not only as if they are developmentally un-
decided but also as if they have only one goal, namely, to increase their career
options. Although many clients do, in fact, want to expand their options, research
has found that other clients seek counseling because they are confused by an
overwhelming number of options (e.g., Gati, Krausz, & Osipow, 1996), while still
others seem to need help deciding between, or among, a few viable options (e.g.,
Shimizu, Vondracek, Schulenberg, & Hostetler, 1988). Some even seek help to
confirm, and receive assurance about, an already chosen option before they com-
mit to it fully and attempt to implement it (Chartrand et al., 1994).
Again, although we have no data to support our clinical hunches and experi-
ences, we would suggest that counseling should be tailored to the goals that
clients bring with them to counseling. Those, for example, needing fewer rather
than more options might benefit from focused, in-depth information searches over
already identified options rather than broad information searches designed to un-
cover options. They may also benefit more from activities designed to help them
prioritize their needs, interests, and abilities (i.e., identify core requirements)
than from activities designed to help them broaden their self-understanding (see
Gati, Fassa, & Houminer, 1995, for additional suggestions).
Likewise, clients who come to counseling for help in choosing among viable
options are really not looking for more possibilities, but instead for help in mak-
ing a tentative choice. Activities designed to assist them with the decision that
they want to make are, therefore, clearly called for and may include help in con-
sidering the consequences for different decision alternatives. For example, a large
body of research on Janis and Mann’s (1977) conflict model of decision making
has shown consistently that the thoroughness with which people consider both
positive and negative consequences for the options they are considering is posi-
tively related to their postdecisional satisfaction and tenure and negatively re-
lated to feelings of postdecisional regret (Colton & Janis, 1982; Hoyt & Janis, 1975;
Janis & La Flamme, 1982; Mann, 1972). One theoretical mechanism that appears
to account for these results is that by considering potential consequences as com-
pletely as possible, people are inoculated against postdecisional setbacks if antic-
ipated negative consequences materialize—they have had an opportunity to
anticipate, and even prepare for, them.
However, it is also true that people may have preferred methods of making de-
cisions that may or may not correspond to the somewhat rational approach advo-
cated by the Janis and Mann (1977) model. Harren (1979), for example, suggested,
and subsequent research has confirmed (Mau, 1995, 2000), the existence of at least
three decision-making styles that represent people’s preferred methods of mak-
ing decisions across different types of decision-making situations—rational, in-
tuitive, and dependent. Those who prefer to make decisions rationally tend to try
carefully to consider their options and the likely consequences of each and ulti-
mately choose the option that minimizes negative and maximizes likely positive
consequences. Intuitive decision makers, on the other hand, tend to rely on emo-
tions more than cognitions and tend to choose that decisional option that “feels
right,” regardless of the balance or positive and negative consequences associated
with it. Finally, those who use a predominantly dependent style rely more on the
input, expectations, and suggestions of others (and may defer to family or peer
preferences) than on their emotional reactions to, or cognitive analyses of, possi-
ble options.
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