
chapter fourteen • the demand for resources 371
more than 26,000 ATMs are used
in Canada. We rank number one
in the world in ATM use, logging
53 transactions per Canadian
in 1997, followed by the United
State at 41.4 and Sweden at 37.6.
There are now 709,000 ATMs
worldwide.
ATMs are highly productive:
A single machine can handle
hundreds of transactions daily,
thousands weekly, and millions
over the course of several years.
ATMs can not only handle cash
withdrawals, but they can also
accept deposits and facilitate
switches of funds between vari-
ous accounts. Although ATMs
are expensive for banks to buy
and install, they are available
24 hours a day, and their cost
per transaction is one-fourth the
cost for human tellers. They
rarely get held up, and they do
not quit their jobs (turnover
among human tellers is nearly
50 percent per year). ATMs are
highly convenient; unlike human
tellers, they are located not only
at banks but also at busy street
corners, workplaces, universi-
ties, and shopping malls. The
same bankcard that enables you
to withdraw cash from your local
ATM also enables you to with-
draw pounds from an ATM in
London, yen from an ATM
in Tokyo, and even rubles from
an ATM in Moscow. (All this,
of course, assumes that you
have money in your account.)
In the terminology of this
chapter, the more productive,
lower-priced ATMs have reduced
the demand for a substitute in
production—human tellers. Be-
tween 1990 and 2000, 6000
human teller positions were
eliminated, and half the remain-
ing teller positions may be gone
by 2010. Where will the people
holding these jobs go? Most will
eventually move to other occu-
pations. Although the lives of
individual tellers are disrupted,
society clearly wins. Society
gets cheaper, more convenient
banking services and more of
the other goods that these freed-
up labour resources help to
produce.
Source: Based partly on Ben Craig,
“Where Have All the Tellers Gone?”
Economic Commentary (Federal
Reserve Bank of Cleveland), April.
15, 1997; and statistics provided by
the Canadian Bankers Association.
chapter summary
1. Resource prices act as a determinant of money
incomes, and they simultaneously ration
resources to various industries and firms.
2. The demand for any resource is derived
from the product it helps produce. That
means the demand for a resource will
depend on its productivity and on the market
value (price) of the good it is producing.
3. Marginal revenue product is the extra rev-
enue a firm obtains when it employs one
more unit of a resource. The marginal-
revenue-product curve for any resource is the
demand curve for that resource, because the
firm equates resource price and MRP in deter-
mining its profit-maximizing level of resource
employment. Thus, each point on the MRP
curve indicates how many resource units the
firm will hire at a specific resource price.
4. The firm’s demand curve for a resource
slopes downward, because the marginal
product of additional units declines in accor-
dance with the law of diminishing returns.
When a firm is selling in an imperfectly
competitive market, the resource demand
curve falls for a second reason: Product price
must be reduced for the firm to sell a larger
output. We can derive the market demand
curve for a resource by summing horizon-
tally the demand curves of all the firms hir-
ing that resource.
5. The demand curve for a resource will shift as
the result of (a) a change in the demand for,
and therefore the price of, the product the
resource is producing; (b) changes in the
productivity of the resource; and (c) changes
in the prices of other resources.