Математические методы и моделирование в экономике
Финансово-экономические дисциплины
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Cook W.D., Zhu J. Modeling Performance Measurement: Applications and Implementation Issues in DEA
Springer – 2005, 425 pages
ISBN: 038724137X

Data Envelopment Analysis (DEA) is a data-oriented approach for performance evaluation and improvement. In recent years, we have observed a notable increase in interest in DEA techniques and their applications. Basic DEA models and techniques have been well documented in the DEA literature. Although these basic DEA models are useful in determining the best-practice frontier, identification of best-practices is seldom the ultimate goal with respect to performance evaluation. It is generally important to further analyze the business operations after the identification of best- practice, so that in-depth managerial information can be derived. It is also important to correctly design and model the performance issues. Because of the complexity of the business or engineering operations which are often characterized by multiple functions, multiple stages and multiple levels, new (and advanced) DEA methods are needed to reconcile the multidimensional aspects of performance evaluation issues.
The book presents unified results from the authors’ recent DEA research. New methodologies and techniques are developed in application-driven scenarios, to go beyond identification of the best-practice frontier, and seek solutions to aid managerial decisions. These new DEA developments are deeply grounded in real-world applications. DEA researchers and practitioners alike will find this book helpful. Theory is provided for DEA researchers for further development and possible extensions. However, each theory is also presented in a practical way for DEA practitioners via numerical examples, simple real management cases and verbal descriptions.
The book covers pure DEA applications in such areas as highway maintenance, technology implementations, and others. DEA methodology enhancements are wrapped into applications. New DEA theoretical developments are included, for example, on how to use DEA as a benchmarking tool, and how to use DEA in multi-criteria decision making. The book provides a balanced coverage of DEA for both academic researchers and industry practitioners. It addresses advanced/new DEA methodology and techniques that are developed for modeling unique and new performance evaluation issues. Some of the DEA models can be computed using the accompanying DEAFrontier software which is an Excel Add-In.
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