Juran J.M., Godfrey A.B. Juran's Quality Handbook

Реферат выполнен на 19 стр. Включает: Человеческий ресурс в управлении качеством Кружки качества Всеобщее управление качеством (Total Quality Management) Особенности японской системы управления качеством

Рефераты по управлению качеством Что внутри: Система менеджмента Тейлора. История развития систем качества в Японии. Стадии развития философии качества. Гуру менеджмента качества. Эдвардс Деминг (William Edwards Deming) – роль в развитии менеджмента качества. Гуру менеджмента качества. Джозеф Джуран (Joseph М. Juran) – роль в развитии менеджмента качества. Гуру менеджмента качества. Арманд Фейгенбаум (Armand W. Feigenbaum) – роль в раз...

ISBN 0 7506 5561 5 2003, Elsevier Science Ltd. 200p. The development of TQM has seen the introduction and adoption of many dialects and components, including quality circles, international systems and standards, statistical process control (SPC), business process re-engineering BPR), lean manufacturing, continuous improvement, benchmarking and business excellence. An approach finding favour in some companies was Six Sigma, most famously used in...

David Hoyle. ISO 9000 Quality Systems Handbook. Fourth Edition. Completely revised in response to ISO 9000:2000/ Publisher: Butterworth-Heinemann; 4 edition (November 6, 2001), Paperback: 688 pages All you need to know about ISO 9000 in a single volume: the best-selling ISO quality management guide --This text refers to an out of print or unavailable edition of this title.

ISBN 0 7506 5881 9 Published for the Institute of Leadership & Management by Pergamon Flexible Learning, 2003. - 108p. Workbook introduction Quality and customers Towards total quality Practical steps to quality Performance checks Reflect and review

McGraw-Hill Professional, 2005. - 320 pages. In Quality Management Demystified, top consultant Sid Kemp gives you a practical, up-to-date guide to the basic terms, concepts, and tools for defining, measuring, and managing quality. He takes you from the groundbreaking methodologies of Quality Management pioneers to quality strategies essential for success in the twenty-first centurys global marketplace. Sid shows you how to take the steps necessa...

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics...

ISBN: 92-833-1722-X Asian Productivity Organization, Japan, 2003. - 218p. This book has been written primarily for company managers and engineers in Asia who wish to grasp Six Sigma concepts, methodologies, and tools for quality and productivity promotion in their companies. However, this book will also be of interest to researchers, quality and productivity specialists, public sector employees, students and other professionals with an interest...

McGraw-Hill, 2003. - 830 p. The most comprehensive Six Sigma reference available, now revised and expanded. Completely rewritten and reorganized, this second edition of The Six Sigma Handbook covers all the basic statistics and quality improvement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive...

This handbook will guide you through the recently updated body of knowledge and provide you with an exceptionally relevant textbook in your preparation for taking the CQE examination.