
22
Understanding Protocols
✦ When you hear the dial tone, you initiate the call by dialing the number
of the party you want to reach. If the person you want to call is in the
same area code as you, most of the time you simply dial that person’s
seven-digit phone number. If the person is in a different area code, you
dial a one, the three-digit area code, and the person’s seven-digit phone
number.
✦ If you hear a series of long ringing tones, you wait until the other person
answers the phone. If the phone rings a certain number of times with no
answer, you hang up and try again later. If you hear a voice say, “Hello,”
you begin a conversation with the other party. If the person on the
other end of the phone has never heard of you, you say, “Sorry, wrong
number,” hang up, and try again.
✦ If you hear a voice that rambles on about how they’re not home but they
want to return your call, you wait for a beep and leave a message.
✦ If you hear a series of short tones, you know the other person is talking
to someone else on the phone. So you hang up and try again later.
✦ If you hear a sequence of three tones that increase in pitch, followed by
a recorded voice that says “We’re sorry . . .” you know that the number
you dialed is invalid. Either you dialed the number incorrectly, or the
number has been disconnected.
I can go on and on, but I think you probably get the point. Exchanges such
as using debit cards or making phone calls follow the same rules every time
they happen.
Computer networks depend upon many different types of protocols in order
to work. These protocols are very rigidly defined, and for good reason.
Network cards must know how to talk to other network cards in order to
exchange information, operating systems must know how to talk to network
cards in order to send and receive data on the network, and application pro-
grams must know how to talk to operating systems in order to know how to
retrieve a file from a network server.
Protocols come in many different types. At the lowest level, protocols define
exactly what type of electrical signal represents a one and what type of
signal represents a zero. At the highest level, protocols allow a computer
user in the United States to send an e-mail to another computer user in New
Zealand. And in between are many other levels of protocols. You find out
more about these levels of protocols (which are often called layers) in the
section, “The Seven Layers of the OSI Reference Model,” later in this chapter.
Various protocols tend to be used together in matched sets called protocol
suites. The two most popular protocol suites for networking are TCP/IP and
Ethernet. TCP/IP was originally developed for Unix networks and is the
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