Problems can begin because the products are not
thoroughly cleaned for fingerprints, cutting or cooling
oils, dirt, and foreign matter, or because of unnoticed
rust, mildew, or local moisture in the packages. In transit
and in storage, the moisture and mildew, condensation, or
sweat may find the weak point in the packaging and cause
irreversible damage. If the product surface is critical or if
the item is expensive or choice, the damage may be total.
When the problems are identified, corrosion inhibitors
(special oils and petrolatums) or properly used vapor-
phase inhibitors and waterproof wrapping are applied.
For electronic equipment and critical metal surfaces or
hidden areas, desiccants with sealed moisture-vapor bar-
riers are used. If possible, the critical sections or elements
are removed from the larger units and packaged sepa-
rately (inside the larger box or a sheathed crate). A small
vapor-phase inhibitor or moisture-vapor barrier package
provides better protection more economically than a thor-
ough package for an entire unit. Containerization does not
assure protection against water damage or moisture. Air
shipment does not offer full protection because of en-
trapped atmosphere, and the cargo is on the ground
more than in the air.
Pilferage and Nondelivery. It is essential to recognize
that the exported products may stay days or weeks in
conditions where pilferage is easy. Therefore, the
packages should not identify the contents as worth pilfer-
ing for private use or resale. Identification of the product
on the outside of the package by brand name, manufac-
turer’s name, or the shape and size of the box is an open
invitation to steal. A damaged package exposes the con-
tents for pilferage.
Cigarettes, liquor, cameras, stereos, jewelry, furs, small
appliances, and many other items are ideal targets for
pilferage. Many consignees use code identification because
their names on the packages would encourage pilferage.
Some even have the items delivered to a ‘‘front’’ to avoid
identification.
With the potential problem of pilferage identified, steps
should be taken to assure special handling and account-
ability. Packages should be stored in separate locked areas
and on board in lockers or safes.
Nondelivery occurs when the packages are stolen,
destroyed, lost, unloaded and left at the wrong destina-
tion, or misdelivered. Adequate, permanent, and promi-
nent markings help to avoid some of these problems.
Unitizing or using master overpacks is also helpful.
Breakage. The internal weaknesses of electronic pro-
ducts equal the fragile construction, design, or materials
of many products; any part that extends; and any item
that is not in balance are all subject to breakage or
physical damage. It may be necessary to protect the
package from the product because of a dense weight load
or severe imbalance.
Any product that is hard to handle, tends to fall over, or
is especially awkward for any reason must be given special
consideration. Often, production equipment requires spe-
cial handling, and provision must be made in the package.
Skids and other devices may help to keep the equipment
on its base and handled properly.
Cushioning, blocking, and bracing are all essential (see
the Cushioning design article). Built-in lifting eyes or
other devices, special skids and pallets, and guide marks
for the stevedores are helpful. On large items, the balance
and the lifting points should be marked. Occasionally, an
experienced exporter includes special instructions and
photographs with the documentation and on the outside
of the packages or crates.
Contamination. Some products can be spoiled or da-
maged because they can absorb the odors or fumes from
the other items that may be in the same container or
nearby in the holds or warehouses. Often the people who
work with these items ignore or forget these problems.
Precaution can be taken to specifically request the
carriers not to expose the items to adverse conditions.
Sealed moisture-vapor barriers may give further assur-
ance. Packages should be marked to indicate that they
should not be stowed with potentially harmful cargo.
If photographic supplies and other sensitive items are
exposed to excess heat, light, or moisture, then damage
can result. This type of problem must be identified, the
product shielded in the packages, and full instructions
provided to the carriers.
Hazardous Materials. The shipper must identify any
hazardous materials. These should be separated and given
special documentation and packing under strict rules and
specifications. It is essential that each hazardous material
is classified and properly identified on the packages, with
the correct and legal labels.
It cannot be assumed that compliance with domestic
regulations will assure foreign acceptance of the ship-
ments. This requires special study. Improperly labeled
cargo may not be shipped and can cause great confusion
(see the Standards and practices article).
MARKS AND SYMBOLS
It is essential that proper markings and symbols be used.
Even a poor package, adequately closed and marked, has a
good chance of being delivered in reasonable order. An
excellent package that is not adequately marked may
never reach its destination.
Only those markings that are essential and appropri-
ate should be used. Any other markings, or too many, can
be confusing and serve no purpose. New, clean packages
with
no advertising or
other printing should be used. The
selected markings can be printed by the manufacturer of
the packages or stenciled permanently. Crayon, chalk,
marking pens, tags, and cards should not be depended on.
Code marks for the name of the consignee and of the
shipper (if used) are best for products that might be pilfered
(see the Code marking and imprinting article). These and
port marks should be large, clear, and applied on the side,
end, and top of each package (Figure 3). Required weight
and dimension information should be clear.
EXPORT PACKAGING 429