packaging postponement offers opportunities for custo-
mizing packaging for the local markets while minimizing
long-distance transport costs and the amount of differen-
tiated inventory in the pipeline.
For example, one of the largest cost-savings initiatives
in packaging history (tens of millions of dollars per year) is
a case of international packaging postponement. To reduce
high transport and inventory management costs, a major
electronics manufacturer has postponed the packaging for
products shipped overseas. The products are shipped in
‘‘bulk packs,’’ palletized and stretch-wrapped, with mini-
mal interleaving between layers. Once there, products are
packaged to order. Transport costs have been cut in half,
since differentiation and cushioning are postponed until
they are required (34).
INNOVATIVE LOGISTICAL PACKAGING
This article has approached the field of logistical packa-
ging from a nontraditional perspective. The reason for this
approach is to encourage innovative packaging solutions
to logistical problems. Most traditional packaging forms
date from the early 1900s and are the most costly packa-
ging systems available. Innovation represents a dramatic
potential for savings.
Packaging innovation is a process of problem identifi-
cation, finding and testing potential solutions, deciding
which action to take, and following through to implemen-
tation. It requires proactive management by a project
champion—usually a packaging professional. It also re-
quires a systems and team approach, since packaging
affects so many other functional areas such as marketing,
operations, plant and product engineering, logistics, ac-
counting, and finance.
Identification of packaging-related problems is the first
step. Problems of cost, protection, utility, and communica-
tion may be identified by customers, salespeople, logistical
managers, or packaging professionals. The search for
packaging solutions may be formal or informal, but the
innovation process requires a potential solution before it
can proceed. Sometimes problems languish for years
before someone thinks of a good solution. Ideas for poten-
tial solutions can come from suppliers or consultants or
from the advice of colleagues. Alternative packages are
judged, subjectively or in lab tests, for their protection,
utility, and communication performance, as well as sys-
temwide cost implications. Next, the ‘‘best’’ solution
packages are tested in the field (test shipments) and for
market acceptance. The early rollout is a period of fine-
tuning. Problems with the new package are discovered
and corrected. Sustained implementation returns to a new
level of business as usual—generally with substantial cost
savings.
CONCLUSION
This chapter has shown that, beyond its purchase cost,
packaging affects the cost of every logistical activity.
Package size affects transportation cost; unitization
methods affect order picking and handling costs; identifi-
cation techniques affect inventory control; and customer
service depends on damage control and the cost to unpack
and discard packaging. Firms that manage packaging
from an integrated logistical perspective, rather than
from a traditional purchasing perspective, will find
many opportunities for improving their profitability.
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